Privacy policy

Who is responsible for your data

INSUMOSONLINE S.R.L., CUIT (tax ID) 33-71652287-9, with registered address at Teodoro Vilardebó 1853, CP 1407, Ciudad Autónoma de Buenos Aires, owner of aluminio.ar. Contact: info@aluminio.ar.

What data we collect

• Newsletter: your email.
• Enquiries by email from the tools: name, email, phone number if you leave it, and the text of the enquiry. If you attach a drawing when requesting a quote from My project or Upload your drawing, it reaches us by email together with the enquiry, only to quote it, and it is not stored on the site. By attaching it you accept the File upload and confidentiality terms, and we keep a record with the enquiry: date, version of the terms, your IP address, your browser, and the file name and a digital fingerprint of the file (not the file).
• Profile catalogue: if you download it from the profile finder, your email.
• Get a die quote: name, email, company and phone number if you leave them, your profile details and the drawing, if you attach it. That request is answered by Metrar: only if you authorise it with the form’s checkbox do we pass on the request, your contact details and the drawing, so that they can quote the die and for nothing else. The drawing is not stored on the site, and the time you gave your authorisation is recorded.
• Invitations: if you received an email inviting you to discover aluminio.ar, we use your email only to send it and delete it as soon as it has gone out. If you want to know where we got it from, write to info@aluminio.ar.
• My project: without an account, your projects are saved only in your browser and we do not receive them, except what you send us in an enquiry.
• My project account (optional): if you sign in with your email to see your projects on several devices, we store that email and your projects.
• Drawings: the files you load in "Upload your drawing" are processed in your browser and are not uploaded to our server, unless you send them with an enquiry by email.
• Lingo, the site helper: what you type is used in your browser to find the page that helps you. If the artificial intelligence answer is switched on (Lingo says so below the box where you type), your question and the page you are on are sent to Anthropic, PBC (United States), which provides that service to us, only to put the answer together. We do not store your question: we count how many answers there were per day and what kind of help was asked for (for example, "weight of a profile"), with nothing that identifies you. Do not type personal data.
• Where you came from: together with an enquiry or a subscription we store the page through which you entered the site and, if you came from another site or from a campaign link (for example, the QR code at a trade fair), which one. That data stays in your browser only while the tab is open (it is not a cookie) and reaches us only if you send us a form. We use it to know which channels bring enquiries.

Leaving us your data is optional: all the tools can be used without it. We do not use tracking, analytics or advertising cookies, and the site does not load third-party services: fonts and programs are served from our own server. Cookies are used only by the internal panel and, if you create a My project account, your session: they are technical, to keep you signed in, not for tracking. Your browser also stores some preferences, such as the light or dark theme or how you prefer to open WhatsApp on a computer: they stay on your device and do not reach us. We do keep an anonymous count of visits and clicks (how many times each page is opened, which sites visits come from or how many times the WhatsApp button is tapped), without cookies and without storing anything that identifies you. To prevent abuse of the forms and of that count we keep an encrypted fingerprint of the connection for 24 hours, which does not reveal who you are.

What we use it for

Only for what you asked for: sending you the weekly summary, answering your enquiry or saving your projects. If you downloaded the catalogue, to send you commercial information about aluminium profiles: you can unsubscribe at any time. Enquiries are answered by the aluminio.ar team. We do not sell, transfer or share your data with anyone, including the companies that sponsor the site, with one exception that you authorise: "Get a die quote" requests, which we pass on to Metrar so they can quote you. If you write to us on WhatsApp, that conversation is also subject to WhatsApp’s terms.

Where and how we look after it

The data is stored on our hosting provider’s server, located in the United States, outside the public pages, and enquiries reach us by email, a service that may also be outside Argentina. By sending us your data you accept that transfer, which we use only to store it and reply to you. Only the aluminio.ar team has access, with a username and password, and the site always works over an encrypted connection (HTTPS).

How long we keep it

• Enquiries: 2 years from when we receive them. They are then deleted automatically.
• Newsletter: while you remain subscribed. If you unsubscribe, your email is deleted within minutes; if you do not confirm your subscription, after 30 days.
• My project account: until you delete it (from My project, with a button) or after 2 years without signing in.
• Invitations: your email is deleted as soon as the email has been sent. So as not to send you the invitation twice we keep an encrypted fingerprint (not the email) for 2 years; and if you unsubscribe, we keep that fingerprint so as not to write to you again.

Server backups are replaced periodically, so deleted data also ends up disappearing from them.

Your rights

You can ask to see, correct or delete your data, or unsubscribe from the newsletter, by writing to info@aluminio.ar from the same email you used (if you cannot, we will ask you for something that proves it is you). Every newsletter email also includes a one-click unsubscribe link, and you can delete your My project account yourself from that page. We reply within the time limits of Argentina’s Personal Data Protection Law 25,326: 10 calendar days to show you your data and 5 business days to correct or delete it.

El titular de los datos personales tiene la facultad de ejercer el derecho de acceso a los mismos en forma gratuita a intervalos no inferiores a seis meses, salvo que se acredite un interés legítimo al efecto conforme lo establecido en el artículo 14, inciso 3 de la Ley Nº 25.326. La AGENCIA DE ACCESO A LA INFORMACIÓN PÚBLICA, en su carácter de Órgano de Control de la Ley N° 25.326, tiene la atribución de atender las denuncias y reclamos que interpongan quienes resulten afectados en sus derechos por incumplimiento de las normas vigentes en materia de protección de datos personales.

In English: the data subject has the right to access their data free of charge at intervals of no less than six months, unless a legitimate interest is shown, as established in article 14, paragraph 3 of Law 25,326. The Agency for Access to Public Information, as the supervisory authority of Law 25,326, is empowered to handle complaints and claims filed by those whose rights are affected by non-compliance with the rules on personal data protection.

INSUMOSONLINE S.R.L. is registered as data controller in the National Register of Databases of the AAIP (Argentina’s data protection authority), file RL-2026-95041946-APN-DNPDP#AAIP. Registration of the contacts database is in progress.

Last updated: 3 October 2026. This English translation is provided for convenience: in case of any discrepancy, the Spanish version prevails.